Contacts
Welcome to the contacts page of onefiftyfive.ca — your independent guide to the fastest payout casinos in Canada. Below you'll find everything you need to know about getting in touch with our editorial team in 2026.
How to Reach Us
The best way to contact us is by email:
When writing to us, please include a clear subject line and as much relevant detail as possible — this helps us route your message to the right person and reply faster.
What You Can Write About
We're happy to hear from you on any of the following topics:
- Questions about our content — for example, how we test payout speeds, how our casino rankings work, or what criteria we use when reviewing a site.
- Corrections — if you've spotted outdated information, an error, or a bonus or withdrawal term that has changed since our last review, let us know and we'll verify and update it.
- Feedback — your suggestions and experiences help us make onefiftyfive.ca better for all Canadian players.
- Partnership requests — for advertising, affiliate, or other business inquiries, please reach out via the email address above.
Response Time
We read every message we receive. Our team usually replies within a few business days. During busy periods it may take a little longer, but we do our best to answer all legitimate inquiries as quickly as possible. Please avoid sending duplicate messages — it slows things down for everyone.
Questions About Your Casino Account
Please note: onefiftyfive.ca is an independent review website, not a gambling operator. We do not run a casino, hold player funds, or manage player accounts.
This means we cannot help with issues such as:
- Deposits or pending withdrawals;
- Bonus activation, wagering requirements, or bonus disputes;
- Account verification (KYC), login problems, or locked accounts;
- Complaints about a specific casino's service.
For any of the above, please contact the customer support of the casino you play at directly — most licensed operators offer live chat and email support around the clock. If a dispute remains unresolved, you can escalate it to the casino's licensing authority.
Need Help With Gambling?
If gambling stops being fun and starts feeling like a problem, support is available — free and confidential.
In Canada, you can reach out to ConnexOntario, a province-wide service that connects people with problem gambling support, treatment, and resources:
- Website: www.connexontario.ca
- Helpline: 1-866-531-2600 (available 24/7)
Remember: only gamble with money you can afford to lose, set limits before you play, and never chase losses. If you need a break, most licensed casinos offer self-exclusion and cooling-off tools.